Terms & Conditions
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Introduction
These Terms and Conditions govern the use of VALTRANS services, including valet operations, traffic management, fleet services and vehicle maintenance (AutoCare).
By accessing or using VALTRANS services, users, clients and partners agree to comply with these Terms and Conditions.
Scope of Services
VALTRANS provides vehicle operations services, including:
Services are delivered within designated sites and operational environments under defined procedures.
Use of Services
Users agree to:
VALTRANS reserves the right to refuse or suspend services where necessary for safety, operational or compliance reasons.
Vehicle Handover & Custody
Vehicles must be handed over in operable condition.
Users are responsible for:
Users are advised not to leave valuables inside the vehicle. VALTRANS is not responsible for loss of items left inside the vehicle.
VALTRANS operates under supervised handling procedures; however, it is not responsible for:
Liability
VALTRANS’ liability is limited to direct damages resulting from proven negligence during service delivery.
VALTRANS is not liable for:
VALTRANS does not guarantee uninterrupted service and may adjust operations based on site conditions and operational requirements.
All liability is subject to applicable laws and insurance coverage limits.
AutoCare Services
VALTRANS AutoCare provides vehicle servicing and maintenance subject to:
Service timelines are indicative and may vary depending on vehicle condition and scope of work.
Payments
Service fees apply as per agreed pricing or displayed rates.
VALTRANS reserves the right to:
Cancellations & Modifications
Cancellations and service changes are subject to:
Applicable charges may apply for late cancellations or no show cases.
Conduct & Compliance
Users must:
Data & Privacy
VALTRANS may collect and process data necessary for service delivery and operational management.
All data handling is conducted in accordance with applicable data protection regulations.
Third Party Coordination
VALTRANS services may involve coordination with third parties such as property operators or regulatory authorities.
VALTRANS is not responsible for third party actions beyond its operational control.
Amendments
VALTRANS reserves the right to update these Terms and Conditions at any time.
Updated versions will be published on the website.
Governing Law
These Terms and Conditions are governed by the laws of the United Arab Emirates.
Contact
For inquiries related to these Terms and Conditions, please contact VALTRANS through the Partner With Us page.
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