VALTRANS – Valet & Vehicle Management Systems Traffic & Flow Engineering Fleet & Charter Operations On Site Mobility Management.

Privacy Policy

This policy explains our online information practices and the choices you can make about the way your information is used on our website.

Introduction

VALTRANS is committed to protecting the privacy and confidentiality of personal data.

This Privacy Policy explains how VALTRANS collects, uses and safeguards information obtained through its website, services and operational interactions.

Information We Collect

VALTRANS may collect the following types of information:

Personal Information

Name
Contact details (phone number, email address)
Organization details (for business inquiries)
Employment information (for Careers and Beyond Borders submissions)

Vehicle Information

Vehicle details provided during valet or servicing
Service history and maintenance records (AutoCare)

Technical Information

IP address
Browser type
Device information
Website usage data

How Information Is Collected

Information may be collected through:

Website forms (Partner With Us, Careers, Beyond Borders)
Direct communication (email, phone, WhatsApp)
Service interactions (valet operations, AutoCare services)
Website analytics tools

Use of Information

VALTRANS uses collected information for:

Service delivery and operational management
Processing inquiries and requests
Recruitment and employment evaluation
Beyond Borders program assessment
Fleet servicing and maintenance records
Communication with clients and users
Improving website and service performance

Data Sharing

VALTRANS does not sell personal data.

Information may be shared with:

Internal departments for operational purposes
Service partners where required for service delivery
Dream Gateways for Beyond Borders processing
Regulatory or government authorities when required by law

All sharing is conducted within controlled and lawful frameworks.

Data Protection

VALTRANS implements reasonable technical and organizational measures to protect data against:

Unauthorized access
Loss or misuse
Disclosure or alteration

Access to data is restricted to authorized personnel only.

Data Retention

Personal data is retained only for as long as necessary to:

Fulfill operational and service requirements
Comply with legal and regulatory obligations

Data no longer required is securely deleted or anonymized.

Cookies & Website Tracking

The VALTRANS website may use cookies and similar technologies to:

Improve user experience
Analyze website traffic
Support website functionality

Users may manage cookie preferences through their browser settings.

User Rights

Subject to applicable laws, users may request:

Access to their personal data
Correction of inaccurate information
Deletion of personal data where applicable

Requests may be submitted through official VALTRANS communication channels.

Third Party Links

The website may contain links to third party websites.

VALTRANS is not responsible for the privacy practices of external sites.

Policy Updates

VALTRANS may update this Privacy Policy from time to time.

Updated versions will be published on the website.

Contact

For privacy related inquiries, please contact VALTRANS through the Partner With Us page.

If you have questions
We’re here to help

Call us directly, write or email us!

Address Business
Level 27 HDS Tower, Cluster F – JLT,
PO. Box: 3685, Dubai – UAE.
Contact With Us
Call us: 800 VALTRANS (82587267)
E-Mail us: info@valtrans.com
Working Time
Mon - Fri: 8.00am - 18.00pm
Holiday : Closed

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Contact With Us!

Level 27 HDS Tower, Cluster F Jumeirah Lake Towers, Sheikh Zayed Road P.O.Box: 3685, Dubai – UAE.

Mon – Fri: 8.00am – 18.00pm / Holiday : Closed